Contact us

If you have any queries or anything you would like to discuss, please don't hesitate to contact us and our friendly customer care team will be happy to help. 

Please get in touch and we’ll be happy to provide you with the information you need.


 Customer Care






 0808 281 2222
 (9am - 5pm)

 0808 168 3888 
 (8.30am to 5.30pm Monday to Thursday and 8.30am to 5pm on Fridays, except on Bank Holidays)

 0117 992 8790 
 (9am - 5pm)

 07557 335 982
 (Voicemail 24hrs)

 0808 281 2222
 (9am - 5pm)


Write to us at:

(Please mark as for Customer Care Team, Business Team or Generators PPA Team as appropriate)

Bristol Energy & Technology Services (Supply) Limited
1 Temple Quay
Temple Back East

Or you can visit us in person on the Harbourside:

The Hub
Unit 5-6
1 Canon’s Road