Contact us

If you have any queries or anything you would like to discuss, please don't hesitate to contact us and our friendly customer care team will be happy to help. 

Please get in touch and we’ll be happy to provide you with the information you need.

 

 Customer Care

 Business

 Generators

 Media

 General

 Telephone 

 0808 281 2222

 (Monday to Friday 9am - 5pm, except Thursday 9am - 4.45pm)

 0808 168 3888 

 (8.30am to 5.30pm Monday to Thursday and 8.30am to 5pm on Fridays, except on Bank Holidays)

 0117 992 8790 

 (9am - 5pm)

 07557 335 982

 (Voicemail 24hrs)

 0808 281 2222

 (Monday to Friday 9am - 5pm, except Thursday 9am - 4.45pm)

 Email

 CustomerCare@bristol-energy.co.uk

 Business@bristol-energy.co.uk

 PPA@bristol-energy.co.uk 

 Press@bristol-energy.co.uk

 Hello@bristol-energy.co.uk 

 

Did you know that you can submit meter readings via your online account, if you’ve already given us your first readings? 

You can also email them to meterreads@bristol-energy.co.uk

 

Write to us at:

(Please mark as for Customer Care Team, Business Team or Generators PPA Team as appropriate)

Bristol Energy & Technology Services (Supply) Limited

1 Temple Quay

Temple Back East

Bristol

BS1 6DZ

Or you can visit us in person on the Harbourside:

The Hub

Unit 5-6

1 Canon’s Road

Bristol

BS1 5UH